|
CompTIA A+ Certification for 2004 (Hardware 220-301 and OS 220-302)
Get
the valuable skills, knowledge and technical recognition that will open
the door to better career opportunities. This Online course let's you
work at your own pace,own place ,reviewing the information continually
to give you the highest amount of retained information possible.Our
training methodology provides the best investment for your A+
certification training dollar!
 |
Be recognized as a professional repair technician |
|
Improve your learning potential |
|
Study at home at your own pace |
|
Save hundreds of dollars over classroom training |
|
Excellent course for future reference |
|
Ideal for beginning and expert technicians |
|
Designed for the new exams |
|
Learn visually,hands on with exercises,animations,charts and diagrams |
- Identifying the names, purpose and characteristics of system modules.
- Identifying proper procedures for installing and configuring common
IDE and SCSI devices.
- Determine the issues that must be considered when upgrading..
- Install and configure Windows 2000 Professional and Windows XP.
- Identifying basic troubleshooting procedures and tools.
- Identifying various safety measures and procedures.
- Identifying the most popular types of motherboards and CMOS.
- Identifying printer technologies, interfaces and upgrades..
- Identifying basic networking concepts..
- Differentiate the characteristics of Windows 9x/Me, Windows NT4 Workstation,
Windows 2000 Professional and Windows XP.
- Identify the names, locations, contents of major system files.
- Demonstrate the ability to use command-line functions and utilities to manage the operating system.
- Identifying the basic system boot sequences and boot methods.
- Recognizing common operational an usability problems and determining how
to resolve them.
PC Technician support specialists are
troubleshooters, providing help to their organizations computers users.
Because non-technical employees are usually not computing experts, they
often run into computer problems they are unable to solve. To solve
such problems, they turn to their company's technical support staff.
Specifically, technical support specialists may:
- Answer phone calls from users, in order to resolve specific problems
- Use automated diagnostic programs to solve problems
- Write training manuals and/or train users in proper use of hardware and software
- Identify recurrent problems and help users resolve them
- Oversee the daily performance of their company's computer systems
- Evaluate software programs
- Suggest improvements and upgrades to hardware and software
- Modify commercial programs and customizes them for internal needs
- Prepare computers for delivery to employees, loading them with the appropriate software
and operating system
|
